YourEra Support
Last updated November 6, 2026
How to reach us
- Email: support@yourera.com
- Phone: (504) 250-4866
- Mail: Your Era Management LLC, 1331 Ochsner Blvd, Suite 200, Covington, LA 70433
What we can help with
We can help with:
- Questions about your order or shipment.
- Your prescription or treatment plan.
- Billing and your subscription.
- Signing in to the YourEra app or patient portal.
- Your account, including asking us to delete it.
Include your name and the email on your account so we can find you. Do not send card numbers by email.
Medical emergencies
If you think you are having a medical emergency, call 911 or go to the nearest emergency room. Do not use email for urgent medical questions.